Worldwide Exchange Experts
Agency,Employer:
Worldwide Exchange Experts
Sectors: Sectors
Description:
In Los Angeles a credit card company is seeking a sales and service agent to handle customer service inquiries regarding products, services and site navigation in a professional and efficient manner. Follow established guidelines to convert, retain and up-sell/cross-sell. Support our commitment to providing world-class customer care. ·
Must be self motivated, display initiative and be experienced in pursuing goals in a team environment.
· Answer all customer inquiries through various channels (telephone, chat, email and any additional channels as developed) in a courteous and professional manner
· Perform accurate diagnosis of inquiry and provides appropriate solution/response based on defined procedures
· Use appropriate systems and available resources as necessary to assist in responding to each request
· Employ persuasive techniques to retain, convert or up-sell customers to add value and enhance the product
Address: 468 N. Camden Drive
City: Beverly Hills
Area: California
Company Type: Other
Business Nature: Other
Last Logged on: 29 June 2007
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